A Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory

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https://www.smithsonianmag.com/innovation/a-brief-history-of-hold-music-from-early-patents-to-the-soundtrack-of-customer-service-purgatory-180989185/

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smithsonian16x no texto
“, curator in the Division of Work and Industry at the Smithsonian’s National Museum of American History.”
TermoTradução
Frase de exemplo, curator in the Division of Work and Industry at the Smithsonian’s National Museum of American History.
waiting12x no texto
“1” while waiting on hold, music was already traveling over telephone wires.”
TermoTradução
Frase de exemplo1” while waiting on hold, music was already traveling over telephone wires.
callers12x no texto
“Long before callers heard “Opus No.”
TermoTradução
Frase de exemploLong before callers heard “Opus No.
carleton12x no texto
“Understandably, then, Tim Carleton, its creator, has a complicated relationship with his creation.”
TermoTradução
Frase de exemploUnderstandably, then, Tim Carleton, its creator, has a complicated relationship with his creation.
levy9x no texto
“Levy, an entrepreneur, then capitalized on his happy accident.”
TermoTradução
Frase de exemploLevy, an entrepreneur, then capitalized on his happy accident.
opus9x no texto
“Alice Adler/Getty Images Millions of people know “ Opus No.”
TermoTradução
Frase de exemploAlice Adler/Getty Images Millions of people know “ Opus No.
says8x no texto
““I have no idea why the frequencies work,” he says.”
TermoTradução
Frase de exemplo“I have no idea why the frequencies work,” he says.
patent8x no texto
“Four years later, on April 12, 1966—60 years ago this year—the patent was granted.”
TermoTradução
Frase de exemploFour years later, on April 12, 1966—60 years ago this year—the patent was granted.
years7x no texto
“Four years later, on April 12, 1966—60 years ago this year—the patent was granted.”
TermoTradução
Frase de exemploFour years later, on April 12, 1966—60 years ago this year—the patent was granted.
businesses7x no texto
“In the earliest days of hold music, many businesses simply connected a radio to their phone system.”
TermoTradução
Frase de exemploIn the earliest days of hold music, many businesses simply connected a radio to their phone system.
while7x no texto
“1” while waiting on hold, music was already traveling over telephone wires.”
TermoTradução
Frase de exemplo1” while waiting on hold, music was already traveling over telephone wires.
company6x no texto
“1” as the company’s default hold music, or “music on hold,” as it’s known in the telecommunications industry.”
TermoTradução
Frase de exemplo1” as the company’s default hold music, or “music on hold,” as it’s known in the telecommunications industry.
became6x no texto
“1” became the only music supplied on Cisco’s phone systems.”
TermoTradução
Frase de exemplo1” became the only music supplied on Cisco’s phone systems.
silence6x no texto
“It would end for many callers the irritating wait in dead silence.” Did you know?”
TermoTradução
Frase de exemploIt would end for many callers the irritating wait in dead silence.” Did you know?
soundtrack5x no texto
“A Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Sixty years ago, Alfred A.”
TermoTradução
Frase de exemploA Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Sixty years ago, Alfred A.
sound5x no texto
“We can hear silence like a sound According to a 2023 study , our brains perceive sound and silence in the same way.”
TermoTradução
Frase de exemploWe can hear silence like a sound According to a 2023 study , our brains perceive sound and silence in the same way.
systems5x no texto
““I’m on a ton of phone systems around the world on a loop,” says Carleton.”
TermoTradução
Frase de exemplo“I’m on a ton of phone systems around the world on a loop,” says Carleton.
subscribe4x no texto
“A Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Skip to main content Search Shop Newsletters Renew Give a Gift Subscribe Membership i Subscribe Give a Gift Renew Sections Smart News History Science Innovation Arts & Culture Travel At the Smithsonian More from Smithsonian magazine Newsletters Photo Contest Podcast Videos Our Partners Smithsonian Store Smithsonian Journeys Subscribe to Smithsonian magazine and get a FREE tote.”
TermoTradução
Frase de exemploA Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Skip to main content Search Shop Newsletters Renew Give a Gift Subscribe Membership i Subscribe Give a Gift Renew Sections Smart News History Science Innovation Arts & Culture Travel At the Smithsonian More from Smithsonian magazine Newsletters Photo Contest Podcast Videos Our Partners Smithsonian Store Smithsonian Journeys Subscribe to Smithsonian magazine and get a FREE tote.
alfred4x no texto
“A Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Sixty years ago, Alfred A.”
TermoTradução
Frase de exemploA Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Sixty years ago, Alfred A.
tape4x no texto
““It’s a tape of a song that was sitting in dust.” Instead, the forgotten demo escaped into the world.”
TermoTradução
Frase de exemplo“It’s a tape of a song that was sitting in dust.” Instead, the forgotten demo escaped into the world.
tim4x no texto
“Understandably, then, Tim Carleton, its creator, has a complicated relationship with his creation.”
TermoTradução
Frase de exemploUnderstandably, then, Tim Carleton, its creator, has a complicated relationship with his creation.
been4x no texto
“He argues that bots have their limitations and that the real problem has never been the music itself.”
TermoTradução
Frase de exemploHe argues that bots have their limitations and that the real problem has never been the music itself.
known4x no texto
“1” as the company’s default hold music, or “music on hold,” as it’s known in the telecommunications industry.”
TermoTradução
Frase de exemplo1” as the company’s default hold music, or “music on hold,” as it’s known in the telecommunications industry.
earliest4x no texto
“In the earliest days of hold music, many businesses simply connected a radio to their phone system.”
TermoTradução
Frase de exemploIn the earliest days of hold music, many businesses simply connected a radio to their phone system.
placed4x no texto
“Some businesses even placed radios beside unattended phones, letting local broadcasts fill the dead air while customers waited.”
TermoTradução
Frase de exemploSome businesses even placed radios beside unattended phones, letting local broadcasts fill the dead air while customers waited.
patents3x no texto
“A Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Sixty years ago, Alfred A.”
TermoTradução
Frase de exemploA Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Sixty years ago, Alfred A.
customer-service3x no texto
“A Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Sixty years ago, Alfred A.”
TermoTradução
Frase de exemploA Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Sixty years ago, Alfred A.
purgatory3x no texto
“A Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Sixty years ago, Alfred A.”
TermoTradução
Frase de exemploA Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Sixty years ago, Alfred A.
content3x no texto
“But while the hardware improved, the content did not.”
TermoTradução
Frase de exemploBut while the hardware improved, the content did not.
newsletters3x no texto
“A Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Skip to main content Search Shop Newsletters Renew Give a Gift Subscribe Membership i Subscribe Give a Gift Renew Sections Smart News History Science Innovation Arts & Culture Travel At the Smithsonian More from Smithsonian magazine Newsletters Photo Contest Podcast Videos Our Partners Smithsonian Store Smithsonian Journeys Subscribe to Smithsonian magazine and get a FREE tote.”
TermoTradução
Frase de exemploA Brief History of Hold Music, From Early Patents to the Soundtrack of Customer-Service Purgatory Skip to main content Search Shop Newsletters Renew Give a Gift Subscribe Membership i Subscribe Give a Gift Renew Sections Smart News History Science Innovation Arts & Culture Travel At the Smithsonian More from Smithsonian magazine Newsletters Photo Contest Podcast Videos Our Partners Smithsonian Store Smithsonian Journeys Subscribe to Smithsonian magazine and get a FREE tote.